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Delivery Policy

Delivery Arrangement

Enjoy free delivery over $580 purchase on our frozen fish / fish essences products. (Fish oil/ oil products are not included in free delivery promotion.)
All frozen fish or fish essences products are delivered by SF (XH Supply Chain) cold chain delivery service. 
The scope of delivery includes Hong Kong Island, Kowloon, the New Territories and the separated island areas (including Tung Chung, Ma Wan and Discovery Bay)

*There are some remote areas where refrigerated trucks cannot provide services. All are subject to the announcement of SF Express (XH Supply Chain).

*For order below $580, courier charge $65 will be charged. (Non frozen item such as fish oil / oil products are not considered or counted.) 

*Since the fish oil / oil products can only store and deliver under room temperature, the fish oil cannot combine and deliver with other frozen fish products. All oil products will be sent to your address through SF Express separately (which courier cost $20 includes in this products.) Please understand.

For cold chain courier details, please refer to the website. (https://www.xhsc.com.hk/index/help/servicescope.html)